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We care about customer service!

 

 

 

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For information or assistance: info@lifetownjapan.com. Or any ideas you might have for the site.

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Our office hours are:

Monday thru Friday 0900~1900 2nd and 3rd Saturdays 0900~1900 1st and 4th Saturdays and Sundays off

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Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment are you sending?

Complaint Problem Suggestion Praise

How did you hear about us?

Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
FAX
Please contact me as soon as possible regarding this matter.



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Telephone:

If you calling from overseas please ask your provider for directions.

Office: 046-823-5086
Cellular: 080-5186-8105

Our office hours are:

Monday thru Friday 0900~1900
2nd and 3rd Saturdays 0900~1900
1st and 4th Saturdays and Sundays off

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FAX:

046-823-5286

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Snail Mail:

Send your inquiries to:

Life Town Co., Ltd.
Attention: Christopher Kelly
1-26 Ohtakicho, Yokosuka
Kanagawa, Japan
238-0008

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